This Shipping Policy applies to all orders placed on Asia Mega Store through www.asiamegastore.com. The policy outlines shipping methods, delivery timelines, charges, and related terms in accordance with standard e-commerce practices in the Kingdom of Saudi Arabia.
Shipping Coverage
Asia Mega Store currently delivers orders within the Kingdom of Saudi Arabia. Delivery availability may vary depending on the customer’s location and courier service coverage, particularly for remote or hard-to-reach areas.
Order Processing Time
Orders are processed after successful confirmation of payment. Order processing generally takes one to two business days, excluding weekends and public holidays. Once an order is dispatched, customers receive a shipping confirmation with tracking details where available.
Delivery Timeframes
Standard delivery typically takes three to seven business days for most areas within Saudi Arabia. Express delivery, where available, typically takes one to three business days and is offered in select cities such as Riyadh, Jeddah, and Dammam. Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or unforeseen logistical issues.
Shipping Charges
Shipping charges are calculated at checkout based on order weight, delivery destination, and the selected shipping method. Promotional offers such as free shipping may apply to orders above a specified value, as advertised on the website from time to time. Additional charges may apply for deliveries to remote locations.
Cash on Delivery and Prepaid Orders
Asia Mega Store may offer Cash on Delivery and prepaid payment options depending on the customer’s location and order value. Availability of payment methods is subject to courier service limitations and internal verification procedures.
Tracking and Delivery Attempts
Where applicable, customers may track their orders using the tracking information provided after dispatch. Couriers typically make one or more delivery attempts. If delivery is unsuccessful due to incorrect address details, customer unavailability, or refusal to accept the order, additional charges or delays may occur.
Delayed or Undelivered Shipments
While we strive to meet estimated delivery timelines, Asia Mega Store is not responsible for delays caused by courier services, customs inspections (if applicable), weather conditions, or other circumstances beyond our control. In the event of significant delays, customers are encouraged to contact our support team for assistance.
Incorrect Address Information
Customers are responsible for providing accurate and complete shipping details at the time of checkout. Asia Mega Store is not liable for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information.
Inspection Upon Delivery
Customers are advised to inspect packages at the time of delivery. If the package appears damaged, tampered with, or incomplete, customers should notify the courier and contact Asia Mega Store support as soon as possible.
Policy Updates
Asia Mega Store reserves the right to modify or update this Shipping Policy at any time. Any changes will be published on the website and will apply to orders placed after the updated policy becomes effective.
Contact Information
For questions or assistance related to shipping, customers may contact Asia Mega Store via email at info@asiamegastore.com or by phone at +966 55 491 6138.